Sky Customer Service Phone Number

Contact Customer Services on...

0844 453 3389
Calls are charged at 7p per minute. This is a Sky connection service and connects you to Sky customer services.
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Company Details
Postal address, email, opening times, everything you need to create a written complaint.

SKY Customer Service,
Sky Subscriber Ltd
PO BOX 43 Livingston, West Lothian, EH54 7DD
www.sky.com
Sky Opening Times : 24hours 7 days

Tel: 0844 453 3389

Calls are charged at 7p per minute. This is a connection service and connects you to Sky customer service department. This site is not affiliated with Sky, read more about our service here.
About Sky

Contact Sky by calling 0844 453 3389

 

Sky Customer Services Phone Number

Sky is one of the largest telecommunication companies which offers a variety of home and business services that provides support for television, internet and broadband.       

     

If you are an existing Sky customer and if you want to get in touch with Sky customer services team to discuss your telephone, internet or Sky TV Services Issues, you will need to call Sky Customer Service Phone Number – 0844 453 3389 that connects you with the right team. Sky is operating 24 hours 7days and they will be available for your help if you call on the above direct phone number.

 

Top Reasons to call Sky Customer Service Phone Number

 

Any Existing / New Customers can contact Sky for number of reasons. The most common reasons are:

  • Discussing Sky offers and pricing plans
  • Upgrading or downgrading contracts
  • Billing and payment issues
  • Required assistance with an online account.

 

Note: Support phone numbers is UK’s call connection services which connects you to Sky customer support department. Calls are charged at 7p per minutes.

Sky Customer Service FAQs
  • Q : How can I contact Sky Customer Service?
  • Ans :The quickest way to contact Sky is by using the telephone number at the top of the page. However, we have listed their address and website too if you’d like to try contacting them that way.
  • Q : How do I make a complaint to Sky?
  • Ans :Here at Support Phone Numbers we recommend putting your complaint in writing to Sky. A telephone call, followed by a written complaint could help your query be resolved more quickly. What’s more, you’ll have a written record of your communication with Sky for future reference should you need it.
  • Q : When is it best to contact Sky?
  • Ans :The peak time for most companies receiving calls is around 5-6pm, so try and avoid lengthy call queues by contacting them during the day if possible. However, the full opening hours for Sky are 24hours 7 days.
  • Q : How do I find more company details?
  • Ans :At Support Phone Numbers, we've listed a wide range of companies alongside their full contact details so that you don't have to scour the web for hours! Using our easy to navigate website you can quickly search for Customer Service details and live chat too! Simply enter the Sky you’re looking for and follow the instructions on screen.
  • Q : I'm having issues with TV on Demand, what should I do?
  • Ans :If you're experiencing issues watching on demand services on your Sky TV there may be an issues with the connection to your Sky box and router. First, make sure that you have an established internet connection, if you do not have any internet connectivity we advise that you contact your broadband provider. If you do have an internet connection, try rebooting both the router and you Sky box, Make sure the power and internet lights are on when the router has rebooted, then turn on your Sky box and wait 4 minutes before pressing the SKY button on your remote. The power light will turn green when your Sky box is ready. If you are still experiencing issues with your on Demand services we recommend that you contact Sky customer service on 0844 453 3389
  • Q : I have an error on my Sky Box that says 'no satellite signal
  • Ans :If there are severe weather conditions outside, this may cause a problem with your satellite signal - you should wait for the weather to return to normal if you are experiencing thunderstorms, heavy rain, snow or strong wind.
    You should also check that your Sky dish is not blocked or damaged. First, press the standby button on your Sky remote and switch off your Sky box from the mains. Next, check that all connections are secure to your box before turning the box back on by the mains. After 4 minutes, press the SKY button on your remote. If this does not remedy your issue, you will need to speak to a Sky expert or book an engineer visit. Use our Sky phone number: 0844 453 3389 to arrange this.
  • Q : I want to cancel my Sky subscription
  • Ans :If you are looking to change your Sky subscription (rather than cancel it) you may be able to do this via your online account. On your My Package page, find the section I'm thinking of changing my subscription'. Here, you’ll see a list of any items you can remove online - you'll just need to follow the links to get started. To cancel your Sky subscription, you’ll need to call them to do so. You can contact the Sky customer service team directly on 0844 453 3389. You can also write to Sky or send them an email advising that you'd like to cancel your subscription, however, they will need to verify your details before they can process your cancellation, so it may be easier to cancel via telephone.
  • Q : How do I order a Box Office movie or event?
  • Ans :The best way to book is by using your Sky remote as you’ll be able to record the event using Sky+. However, you can order online or over the telephone by calling Sky on 0844 453 3389. To order using your remote, you simply press BOX OFFICE on your Sky remote, Use the right arrow to highlight Box Office, then find your chosen category, Highlight the event or movie you'd like to book, then press select. If you are having trouble making your purchase, please contact Sky customer support directly. Sky phone number: 0844 453 3389.
  • Q : What is Sky Go?
  • Ans :Sky Go is a streaming service which means you can watch Sky when you're out and about, away from the TV, wherever you are in the UK and in Ireland! You can watch programmes on any compatible PC, Mac, laptop, tablet or even your smartphone and iPad! 
    Sky Go is free for existing Sky TV customers so simply sign in to the Sky Go website with your Sky iD and password to get started. Speak to a member of the Sky customer service team for more assistance with Sky Go. Sky phone number:0844 453 3389
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